Military OneSource Free Tax Filing Service Is Here!

Military OneSource Free Tax Filing Service Is Here!

You must start your return from the Military OneSource H&R Block At Home® link to access this free offer.

The IRS will begin processing efile returns on January 22, 2013. If you complete your returns with the H&R Block at Home® service offered through Military OneSource prior to the 22nd of January, your files will be held in a pending status. Once efile opens, the system automatically submits the return to the IRS.

This is the same free tax preparation program you may have used in past years. So, if you created an H&R Block at Home® account last year, your login credentials for that account will still work and you will be able to access last year’s personal tax information.

  • For technical assistance with the H&R Block At Home® tool, please call 1-800-HRBLOCK (472-5625).
  • To learn more about the H&R Block At Home® service, please see the FAQs.

Military OneSource tax counselors

If you have questions about this tax service or about your own tax returns, please call 1-800-342-9647 and ask to speak with a Military OneSource tax counselor. Trained tax counselors are available 7 days a week from 7 a.m. to 11 p.m., EST. For online assistance with questions about deductions, exemptions and filing deadlines, send inquiries


  • Be sure access to H&R Block software through  the link provided on the Military OneSource website.
  • Remember to wait until you receive all of your W-2s and other tax documents (1098 etc.) before you file your return. Otherwise, you may have to amend your return.
  • Make sure you have your Adjusted Gross Income and Electronic Filing Pin from your 2011 tax return before you start your return. You can reset your pin at
  • Remember that e-filing is subject to the IRS calendar.  Though you maybe able to complete your return, it will not be submitted to the IRS until the IRS begins accepting e-file returns.
  • If you are prompted for payment, please call Military OneSource for assistance.
  • H&R Block free-file allows for 1 Federal and up to 3 state returns per user.

Best practices for filing your taxes

  • Have all of your documents and information ready when preparing your taxes—Social Security number, TIN’s, W-2’s, 1099 forms, expense documents, bank account information in case of refund, etc.
  • Be sure to disclose all of your income from the year—including wages, investments, etc.
  • Determine the best way to file for yourself—prepare your taxes online, paper file, or take them to a preparer.
  • File early—it’s best to do it once you receive all of your documents, reducing the risk of misplacing them, reducing the wait time of receiving a refund, and/or avoiding penalties for late filing.
  • Know the deadline for filing your taxes—it is not always the same date every year. This year it is Monday, April 15, 2013


You may have access to W2s and other tax statements through your myPay account on the DFAS website Please note that:

  • A schedule for when these tax statements will be available on myPay or mailed to your address, is usually posted on the DFAS website between mid-November and mid-December each year.
  • Service members who have separated may also access myPay for a year after separation.  Therefore, it is important to keep myPay login information available, as it will save time when you are ready to file you taxes.

View when your W2’s are available here


The following are eligible for the Military OneSource tax service:

  • All Active-duty service members of the U.S. Army, U.S. Marine Corps, U.S. Navy, and U.S. Air Force.
  • National Guard and members of the Reserve (regardless of activation status), includes members of the Coast Guard Reserve activated as part of the Department of the Navy under Title 10 authority.
  • Spouses and dependent children of eligible service members, and who are authorized in DEERS.
  • A family member who is taking care of the affairs of an eligible service member when the service member is deployed.
  • A severely injured service member of one of the services noted above, or a designated family member of a severely injured member who is incapable of handling his or her own affairs.  Medically retired individuals are eligible until 180 days past their End of Tour of Service, retirement date, or discharge date.

NOTE: Except as detailed above, United States Coast Guard personnel, spouses and dependent children are not eligible for this service.

DoD civilians

Members of the DoD Civilian Expeditionary Workforce when deployed (as defined by DoD Directive 1404.10) are eligible for most Military OneSource services during the 90 days prior to deployment and 180 days post deployment, including the free tax service.

DoD Civilians staffing military support programs as identified by DoD, to include Chaplains, Family Support Services Staff, medical personnel and Department of Defense Education Activity staff have access to some of the Military OneSource services, though not the H&R Block service.

If you have questions about this tax service or about your own tax returns, please call 1-800-342-9647 and ask to speak with a Military OneSource tax counselor.

Information courtesy of:


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